Quality Management System

In daily business, it is very important to us to fulfill the customer requirements with all its specifications.These include to create a maximum of customer satisfaction, to sustain the confidence of the customers and therefore to be a reliable, long-term partner for our customers. To obtain this entitlement we likewise tie up our suppliers and service providers to obtain an optimum of quality, delivery reliability and full service in the supply chain to us. Basis for this optimum is the continuous improvement and optimization of our value creation processes and, if necessary, the adjustment of organizational structures. The employees of STEP-G are qualified in accordance with these guidelines. The awareness for their responsibility — as well as their direct and indirect influence regarding their awareness — is encouraged regularly.